PHYSIO FREQUENTLY ASKED QUESTIONS
We answer the most frequently asked questions (FAQ’s) that we receive at POGO Physio. If you do not find the answer below to your query please CONTACT our friendly team. Our team are ready to help you on your journey towards performing at your physical best.
FAQ 1: Can I claim my private health fund benefits at POGO Physio?
Our senior physiotherapist, and POGO’s Founder Brad Beer answers this frequently asked question.
You can claim your private health fund rebate on the spot at POGO Physio. We have on the spot rebates available through our HICAPS terminal. All major health funds are rebatable. Simply bring your private health fund card with you to your consultation and our friendly administration team will do the rest. Physiotherapy, Pilates, Podiatry, Exercise Physiology, and Massage Therapy services are all rebatable for private health fund card holders.
FAQ 2: What is Physiotherapy?
Our Senior physiotherapist and POGO’s Founder Brad Beer answers this often asked question (we would hate to leave the elephant in the room).
Physiotherapy is a service which helps people with ‘aches and pains’ and ‘niggles and strains’. Whether you are suffering from lower back pain, neck pain, knee pain, hip pain, elbow pain, or a sports injury, physiotherapy can help you. With physiotherapy we will help you perform at your physical best.
Physiotherapy techniques cam include: remedial massage therapy, dry needling (acupuncture form), joint mobilisations, manipulative techniques.
Physiotherapists are registered professionals and at POGO all of our physiotherapists are members of our National governing body the Australian Physiotherapy Association (APA).
FAQ 3: Can Physiotherapy Help Me?
Our senior physio and practice Founder Brad Beer answers this frequently asked question.
Physiotherapy can help anyone, everyone, and everyBODY. This is a core belief that we hold. Whether you are suffering from neck pain, lower back pain, postural problems, sore shoulders, hips, knees, or ankles, workplace injuries, or some osteoarthritis creeping in. If you found that our physiotherapy did not help you than our RESULTS or we’re FREE guarantee exists. Click HERE for more details about our physiotherapy guarantee.
FAQ 4: What if Physiotherapy Doesn’t Help Me?
Our Senior Physio and Practice Founder Brad Beer answers the question that everyone secretly wants to ask…
If you found that our physiotherapy did not help you than our RESULTS or we’re FREE guarantee exists. Click HERE for more details about our physiotherapy guarantee. It would be rare that we could not help. We offer the guarantee as we know that when we partner together RESULTS are inevitable and therefore guaranteed.
FAQ 5: How Long Will Physio Take?
Our senior physio and practice founder Brad Beer answers this frequently asked question.
How long will physiotherapy take? While an exact time-frame can be difficult to assign across all conditions there are several guidelines that apply.
Even the most acute and sore clinical condition tends to do very well inside 6 weeks. Return to performing at your physical best can than take anywhere from 6-24 weeks depending on the condition.
As a general rule of thumb the quicker you start physiotherapy treatment the quicker you will get your outcome. Compliance with physiotherapist’s instructions is critical if a complete result is to be achieved in the shortest time-frame possible.
No two bodies are the same. As a result, the time-lines need to achieve a physiotherapy result will vary. As an approximate guide, even the most acute, sore, irritable condition would generally do very well inside a six-week period. Inside the six weeks, the tissues start to heal. You’ll be able to start to well and truly reduce pain that you may be in and return to function and doing the things that you love to do.
Alternatively, there’s other times when there are injuries that are very complex, chronic in nature, and generally slow-healing. This may be something like an achilles tendon problem and the time frames for that can certainly extend beyond given 12 weeks, depending on the chronicity, or the time frame that you’ve had the injury before seeing us. However, the quicker you start treatment for your condition, generally, the shorter the time frame you get your outcome.
The other major determinant of how long will this take is, of course, the patient compliance with any of the physiotherapist’s instructions. The patients that tend to get the quickest outcomes and the best results that lasts, that aren’t just quick fixes, very much thought, a physiotherapist recommendations for treatment.
FAQ 6. Do I need a doctor’s referral to visit a physio?
No you do not require a doctor’s referral to visit a physiotherapist. If you are eligible for EPC (Medicare rebated physiotherapy, podiatry, or exercise physiology services, than a General Practitioner’s referral is necessary. Likewise if you are a Department of Veteran Affairs card holder, a referral from your referring doctor will be required.
FAQ 7. What should I wear to visit a physio?
We recommend that you wear comfortable clothing to visit your physiotherapist. We have appropriate attire and gowns for you if required.
FAQ 8. Do you have a Cancellation Policy?
Yes we do. Cancellations which occur on the same day as the scheduled appointment will incur a cancellation fee of $50. Cancellations which occur on the same day as the scheduled appointment for Brad Beer’s appointments will incur a cancellation fee of the full consultation fee. In compassionate circumstances the cancellation fee may be waived.
FAQ 8. Why do I need to pay a security deposit for my initial Discover RecoverTM Session?
Deposits of $50 are required to secure your Discover RecoverTM Session. The deposit is payable at the time of your appointment being made. The deposit paid is credited toward your Discover RecoverTM Session fee at the time of payment following the completion of the Discover RecoverTM Session. The deposit is non -refundable for ‘no shows’, but is transferable in the event of a rescheduled appointment where sufficient notice is given or compassionate grounds exist.