We are all committed to your Finish Line. This is why we have a Finish Line Guarantee and a Program Agreement that clearly defines responsibilities. You are expected to uphold your Program Agreement commitments; including following all recommendations and exercises. If (for reasons outside your control) you are unable to uphold your Agreement commitments and fail to reach your Finish Line by the agreed date, we will discuss a contingency plan with you.
*Failure to fulfil these commitments will nullify the POGO Finish Line Guarantee. †Finish Line Guarantee: We will continue to treat you for free beyond your Finish Line date, if you are unhappy with your progress and have upheld your Finish Line Agreement commitments. The Finish Line Guarantee applies only for 2, 6, and 12 week Finish Line programs. Due to the greater uncertainty of outcomes with a session to session program a definitive end date cannot be set.